Privacy Policy
Privacy Policy
1. Information We Collect
We may collect information such as your name, mobile number, email address, billing and shipping address, PIN code, GSTIN, business information, order details, transaction information, account information, and customer support or enquiry information.
2. How We Use Your Information
We may use your information to process and deliver orders, provide order updates, process payments and refunds, provide customer support, manage your account, send service-related communications, provide eligible offers or rewards, improve our services, and help prevent fraud or misuse.
3. Payment Information
Payments may be processed through third-party payment gateways or service providers. We do not intend to store complete card or other sensitive payment credentials on our website.
4. Cookies
Our website may use cookies or similar technologies to improve website functionality, user experience, analytics, and service performance.
5. Order & Delivery Information
Where necessary, relevant customer and order information may be shared with authorized vendors, warehouses, distributors, courier companies, logistics partners, payment providers, and other service providers for order processing and delivery.
6. Third-Party Service Providers
We may use trusted third-party service providers for payment processing, shipping, communication, analytics, website functionality, and other business operations.
7. Communications
We may contact customers through SMS, phone calls, WhatsApp, email, or other available communication methods regarding orders, delivery, account activity, customer support, services, and eligible promotional communications.
8. Data Security
We take reasonable measures to protect customer information from unauthorized access, misuse, loss, alteration, or disclosure. However, no internet-based system can be guaranteed to be completely secure.
9. Data Retention
Customer information may be retained for as long as reasonably necessary for business operations, order records, legal requirements, dispute resolution, accounting, and other legitimate purposes.
10. Access & Correction
Subject to applicable law, customers may request access to, correction of, or updates to their personal information where appropriate.
11. Children's Privacy
Our website is not intended for children to independently place commercial orders. We do not knowingly collect personal information from children for such purposes.
12. Third-Party Links
Our website may contain links or references to third-party websites or services. Their privacy practices are governed by their own policies.
13. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be published on this page.
14. Contact Us
Email: info@agrosamrat.com
Website: www.agrosamrat.com